jet2 not refunding cancelled flights

If your flight's been impacted by the coronavirus (COVID-19) situation please go to our incident page for further information. Jet2 decided to cancel the flights following a lack of demand for flights and holidays due to quarantine measures. Passenger rights are important! I've not heard back from Jet2 either - I put in a refund request by email for 4 flights that were cancelled due to the ash cloud on the 17th of April, the total is £450. Flight Ticket Cancellation Refund / Question - PayPal ... Marketing. I have received an email advising all flights to the 17th June now cancelled and they will contact customers.. My sister who was flying this Friday was contacted Monday and offered Rebook or refund, she chose refund and the money back that day. It means that with the huge amount of cancelled flights, Jet 2 is working through them in order, with the flights for the next few days and weeks being prioritised before ones that are further. If flights are cancelled by us and we aren't able to offer a suitable alternative Jet2.com flight, we'll refund you back to the payment card used to make the original booking. I dare say that if people contacted them then they would try to persuade them to take a voucher of amend the booking. Plus, if you amend your booking to a new holiday departing before 31 March . YOU MUST WAIT TILL THE AIRLINE OR GOVERNMENT cancels the flights then claim your money back. Jet2 has cancelled all of their flights and holidays up to April 14. The EC are looking at amending the EC261 clause from saying refunds within 7 days to allow for the issue of vouchers or credit . They're all return flights for my dad, who lives in Germany and had come to visit us - Jet2 can count themselves lucky, at least I am not after a refund for hotel and meal costs. The airlines are asking that . Jet2 has cancelled flights and holidays to Cyprus due to the mandatory tests on arrival Credit: AFP or licensors. Holiday firm Jet2 promises end to family's flight refund fiasco. However, According to Jet2's cancellation policy, if you choose to cancel your flight of your own accord the airline will "not provide any refund". This can only add to the problems getting through. . which include a full refund. Jet2 seems to be a rare example of an airline getting it right. We we due to leave from Belfast on 28/08. Jet2.com and Jet2holidays have cancelled all flights and holidays up until March 25, 2021 due to the ongoing restrictions surrounding the coronavirus pandemic. Withdrawn flights. November 23, 2021 10:47 am (Updated 10:57 am) Jet2 has cancelled all its flights to Austria after the country was placed in a full national lockdown due to rising Covid cases. If the airline has cancelled your flight and you're due a refund, the next thing you need to do is make a good faith effort to contact the airline and request it. 2. Jet2 flight delayed, cancelled or overbooked: claim compensation . We're proactively contacting all affected customers in departure date order, which we think is the fairest way - please be patient with us as we do this. Are Jet2 Cancelling Amber holidays? If you require any further assistance please contact a member of our friendly Red Team at the airport. Alternatively, Jet2 is offering the following options: If your holiday is no longer going ahead due to the coronavirus (COVID-19) outbreak, you can amend your booking without paying an admin fee. 1.11 Please note, if you receive reimbursement for your flight via other means, this Refund Credit Note (or any flight booked using this Refund Credit Note) will be voided without further notice. To check in for all Jet2.com flights please enter the terminal at Door A (South Terminal) and our check in desks will be numbers 101 to 130.. "Jet2 you were quick enough to take my money but have given me no option for the refund. Another person said: "My partner goes every year and was booked for June, this was pushed forward to 29 th July with the understanding Jet2 would cancel any flights for quarantine countries. Jet2 offers a flexible policy which allows you to amend, cancel and get a full refund, or opt for a credit voucher which includes if within seven days before you depart your destination goes on . Yesterday, at least five flights were dramatically turned around in mid-air as the Spanish . Flights from Scotland to some of Europe's most popular tourist destinations have been cancelled by Jet2.com. . Zander and Caroline Mears were expecting to have the £1200 they spent on holiday . We use these technologies to see how you use our websites and apps. They said they were then asked to rebook on another flight. Missed connecting flight: If you missed a connecting flight due to a delay in one of the legs and you arrived at your destination 3+ hours late. They cancelled our flights to tenerife. Just an alert for anyone expecting to travel with Jet2 to Majorca, and probably elsewhere. Yet now Jet2 are saying on their website they will not refund or allow customers to . If your package holiday is cancelled you're entitled to a full refund. If needed the lead person can also contact Jet2 's Pre-Travel Services to cancel their booking. Dozens of customers have taken to social media to share their disappointment, with some. Tried again today by email. Under European passenger rights , you are entitled to a full cash refund for a flight or holiday that cannot go ahead within 14 days. If Jet2.com cancels a customer's flight and can . Jet2 is not starting their holiday and flight programme until . JET2 is the only UK airline paying customer refunds on time, according to a damning report from the industry regulator. Jet2 announced this afternoon flights to mainland Spain would be cancelled until August 17 Credit: Getty - Contributor. Flight only appears to be refund but package appears to be "ring us if you want a refund". The airline instead advise "changing the name on your booking to someone else who can travel in your place and/or to consider changing the dates of travel" - but this would also incur an . 30 March 2020 at 12:09PM. Frustrated customers have been left waiting to get their money back from. . 1.10. We accepted that Jet2 would not refund our fares, but found it odd that My husband booked three flights with Jet2 from Leeds Bradford airport, but I became ill and we were unable to take the flights. Re: Jet2 Flight refunds. not happy with jet2. I'd just like to say Well done Jet2 for refunding my money. However, many passengers have slammed the late decision, with many already paying for tests - which can cost up to . ( £1,592 ) and including April 14, 2021 100 % of the flights then claim your money from! 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